RTA Dirty Tricks Campaign

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3. Increasing Apparent Problem Rectification Time

Full ownership and control of my eight sets of lights passed to the RTA on 28 February 2007.

In March 2007, whilst on site with RTA technicians, I pointed out a broken switch on one of the signs and asked for it to be replaced. It did not affect the operation of the lights but would have prevented the controller from being reset quickly in the event of a problem, as I explained to the technicians.

On 13th October, seven months later, I discovered that the switch had still not been replaced.

On 14th October the RTA acknowledged in writing that they had been advised of the problem in March but had not fixed it. They claimed that it was due to a "misunderstanding".